Job Description

Job Description

Job Description

We are seeking a professional, client-focused Bilingual Front-Facing Notary Closer to join our fast-paced title and settlement office. This role is responsible for coordinating and conducting residential and commercial real estate closings while delivering a high-quality customer experience from contract through closing. The ideal candidate will possess strong organizational abilities, excellent communication skills, professionalism, attention to detail, and the ability to effectively manage a high-volume transactional environment handling approximately 300–600 closings annually.

This position serves as one of the primary representatives of the company and plays a critical role in creating a professional, welcoming, and efficient closing experience for buyers, sellers, agents, lenders, attorneys, and referral partners.

Workload and scheduling expectations may vary based on transaction volume and seasonal business demands.

 

Essential Duties & Responsibilities

Client & Closing Experience

• Conduct residential and commercial real estate closings in a professional, accurate, and efficient manner.
• Deliver a positive and professional customer experience for all parties attending settlement.
• Review and explain closing documents clearly and confidently to buyers and sellers.
• Maintain a calm, courteous, and solution-oriented demeanor during time-sensitive or high-pressure transactions.
• Ensure clients feel informed, respected, and comfortable throughout the closing process.
• Develop and maintain professional relationships with agents, lenders, attorneys, and referral partners.

Notary & Compliance Responsibilities

• Properly notarize closing documents in accordance with applicable state laws and company procedures.
• Verify identities and ensure proper execution of all legal and financial documents.
• Maintain strict compliance with lender instructions, title underwriting requirements, RESPA regulations, privacy standards, and company policies.
• Assist in ensuring files are complete and properly executed prior to funding and recording.

Transaction Coordination

• Coordinate with processors, pre-closers, post-closing staff, lenders, and real estate professionals to ensure smooth transaction flow.
• Review settlement statements and closing packages for completeness and accuracy prior to scheduled closings.
• Manage multiple closings and deadlines while maintaining professionalism and accuracy.
• Handle scheduling adjustments, document revisions, and client concerns in a timely and professional manner.
• Assist with funding communication and post-closing follow-up as needed.

Office & Team Responsibilities

• Contribute positively to a professional and team-oriented office environment.
• Maintain organized electronic and physical transaction files.
• Assist with front-office professionalism and client hospitality standards.
• Participate in company training, compliance initiatives, and operational meetings.
• Represent the organization professionally both internally and externally.

 

Qualifications

Required Qualifications

• Active Notary Public commission or ability to obtain promptly upon hire.
• Minimum of 2 years of experience in title, escrow, mortgage, banking, legal, or real estate closing environments preferred.
• Strong communication, organizational, and interpersonal skills.
• Excellent customer service abilities and professional communication skills.
• Ability to multitask effectively in a fast-paced, high-volume environment.
• Strong attention to detail and time management skills.
• Proficiency with Microsoft Office and general office technology systems.
• Ability to maintain confidentiality and professionalism at all times.

Preferred Qualifications

• Experience handling high-volume residential real estate transactions.
• Knowledge of title and settlement software platforms, including Qualia or similar systems.
• Understanding of lender documents, settlement statements, title procedures, and compliance requirements.
• Experience interacting with real estate agents, lenders, attorneys, and consumers.

 

Desired Professional Characteristics

The ideal candidate will demonstrate:

• Professional and courteous client interaction skills.
• Strong verbal and written communication abilities.
• Dependability, organization, and accountability.
• The ability to remain composed and professional under pressure.
• A commitment to customer service and operational excellence.
• A positive and collaborative team-oriented attitude.

 

Performance Expectations

• Efficient management of approximately 300–600 annual closing transactions.
• Consistent delivery of a high-quality client experience.
• Adherence to company compliance, operational, and accuracy standards.
• Effective communication and teamwork with internal staff and external business partners.
• Positive contribution to office culture and operational success.

 

Work Environment

• Professional office environment within a busy title and settlement operation.
• Frequent interaction with clients, agents, lenders, attorneys, and business partners.
• Fast-paced setting with deadlines, scheduled appointments, and transactional coordination responsibilities.

 

Compensation & Benefits

• Competitive compensation based on experience and qualifications.
• Potential bonus opportunities based on performance and production metrics.
• Paid time off and holiday benefits.
• Professional development and continuing education opportunities.
• Supportive, team-oriented workplace culture with growth potential.

 

 

 

 

\nCompany Description

Mult state operations with 40 operations and great training and support

Company Description

Mult state operations with 40 operations and great training and support

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